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We are going to upgrade these equipment in order to improve the stability and also to add new functionalities. No impact on the traffic as we will isolate both routers before the maintenance.
We plan to do this task next Wednesday 23th of August 2017 at 8:00am (UTC).
Update(s):
Date: 2017-08-23 12:28:46 UTC The router is back in production.
Date: 2017-08-23 12:16:31 UTC We found the issue source, we will be able to put back the equipment in production in the next minutes.
Date: 2017-08-23 12:03:22 UTC We reduce the amount of trafic on bhs <> chi to have more time to debug
Date: 2017-08-23 11:27:52 UTC The impact seems to only be on the control plane, no impact on the flow going inside the NCS5. We are still debugging with our manufacturer. As some links become loaded, we will put back the router in production soon.
Date: 2017-08-23 10:00:38 UTC We are opening a priority 1 ticket with the manufacturer.
Date: 2017-08-23 09:22:49 UTC All the routing sessions are okay on the equipment but we cannot connect directly on it. We are still investigating.
Date: 2017-08-23 08:58:07 UTC We have an unexcected behaviour bhs-g1-nc5, we investigate
Date: 2017-08-23 08:40:29 UTC We reload the second router.
Date: 2017-08-23 08:14:58 UTC Traffic is isolated, we reload the first router.
Date: 2017-08-23 08:00:57 UTC We start the isolation
Date: 2017-08-23 07:54:08 UTC We are going to start this maintenance soon.