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FS#14925 — Telstra sydney

Attached to Project— Network
Incident
Sydney → SYD1
CLOSED
100%
The link with Telstra in Sydney is down.
Investigation are ongoing with them.
Date:  Wednesday, 02 August 2017, 01:52AM
Reason for closing:  Done
Comment by OVH - Saturday, 29 July 2017, 12:08PM

We are waiting for telstra intervention


Comment by OVH - Saturday, 29 July 2017, 17:03PM

Telstra is now escalating this issue to the level 3 team.


Comment by OVH - Monday, 31 July 2017, 06:58AM

Telstra has an issue on a linecard. We put a workaround in place in order to wait until they change the failure linecard.

The port is up and running.


Comment by OVH - Monday, 31 July 2017, 09:14AM

Telstra will change the linecard this evening (01:00am - Australia time). Then we will remove the workaround.


Comment by OVH - Wednesday, 02 August 2017, 01:52AM

The linecard has been changed and the workaround has been removed. All is up and running.