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FS#14449 — vRack RBX6

Attached to Project— Network
Incident
RBX-6
CLOSED
100%
We have some troubles to communicate with certain machines of roubaix 6 through the vrack, we are investigating.
Date:  Tuesday, 21 March 2017, 10:40AM
Reason for closing:  Done
Additional comments about closing:  The error has been fixed and traffic has been restored.
Comment by OVH - Tuesday, 21 March 2017, 09:56AM

We've identified an bad communication between two aggregators.


Comment by OVH - Tuesday, 21 March 2017, 10:39AM

The root cause has been identified:
It's related to a mistake in the configuration of the loopback address mask on a new concentrators' couple which has been connected tonight.
The configuration being automatically deployed, all sessions went up, what lead to traffic black holing.

Please accept our apologies about this incident